pojok Terms and Conditions

01 General Provisions and Definitions

The meanings of some key terms used in these Terms are clarified below:

• "pojok" or "Platform" — the https://pojok.cam website and all related services.
• "User" or "Member" — any person who holds a registered account on pojok.
• "Services" — online casino games, sports betting, live casino, and other entertainment features.
• "Funds" — money deposited into the user's account and bonus balance.

pojok is an online entertainment platform. Participation is entirely voluntary and is only for persons aged 21 or older.

02 Account Registration and Eligibility

2.1 Age and Eligibility Requirements

To open an account and use the services on pojok, you must meet the following requirements:

• You must be at least 21 years of age.
• You must be legally capable and have the right to enter into contracts on your own behalf.
• You are registering as an individual for yourself — not on behalf of any third party.
• Each person may hold only one account. Opening multiple accounts is strictly prohibited.

2.2 Accuracy of Registration Information

The information you provide at registration must be completely truthful, accurate, and up to date. Providing false information may result in immediate account closure and forfeiture of all funds.

2.3 Account Security

It is your responsibility to keep your login credentials (username and password) fully confidential. You must not allow anyone else to use your account. If you suspect any unauthorized access to your account, notify our support team immediately.

03 Deposits, Withdrawals and Payments

3.1 Deposit Conditions

The minimum deposit amount on pojok is ৳500. We support the following payment methods: bKash, Nagad, Rocket, and Upay.

• Deposits must be made only from the user's own account.
• Using a third-party payment account is strictly prohibited.
• All transactions are processed in Bangladeshi Taka (BDT / ৳).
• It may generally take a few minutes for a deposited amount to be reflected in the account.

3.2 Withdrawal Conditions

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 5–30 minutes.

• Withdrawals can only be made to the same payment method used for the deposit.
• Identity verification (KYC) may be required before a withdrawal.
• Withdrawal requests may be held if pending bonus wagering requirements have not been completed.
• In cases of suspicious activity, withdrawal requests may be temporarily placed under review.

04 Bonuses and Promotional Offers

4.1 Welcome Bonus

New members receive a welcome bonus of up to 200% up to ৳10,000 on their first deposit at pojok. The following conditions apply to receiving and withdrawing this bonus:

• The wagering requirement for the bonus is 20 times (bonus amount × 20).
• Bonus funds cannot be withdrawn until the wagering requirement has been completed.
• The bonus may expire within a set period — any expired bonus will be cancelled.
• Claiming bonuses on multiple accounts from the same IP address or device is prohibited.

4.2 VIP Program

pojok offers three VIP tiers. Members can advance to higher tiers through regular play:

• Bronze: up to 0.4% cashback per week.
• Silver: up to 0.8% cashback per week.
• Gold: up to 1.2% cashback per week.

pojok's decision regarding cashback eligibility is final. pojok reserves the right to make changes to the bonus program at any time.

4.3 Promotional Abuse

Abusing bonuses, bonus hunting, or manipulating bonus conditions may result in account suspension or closure and forfeiture of related funds.

05 Game Rules and Code of Conduct

5.1 Fair Play

pojok is committed to maintaining a fair and impartial gaming environment. The following activities are prohibited:

• Using software, bots, or automation tools to gain an unfair advantage.
• Attempting to fix game outcomes or hack the system.
• Claiming bonuses or prizes through multiple accounts.
• Colluding with other players to control outcomes.

5.2 Technical Errors

If an abnormal outcome occurs in a game due to a technical error, pojok reserves the right to void or correct that round. In such cases, the user's wager will be refunded.

5.3 Suspicious Activity

If money laundering, fraud, or any other illegal activity is suspected, pojok may immediately suspend the account and provide relevant information to the authorities.

06 Privacy and Data Protection

pojok treats the protection of users' personal information as its highest priority. Information you provide will be used solely for the purpose of delivering services and verifying identity.

• Your personal information will not be sold to any third party.
• Information may be shared with partners only to meet legal obligations or to process payments.
• All data is stored and transmitted via SSL encryption.

To learn more about our privacy practices, please visit our Privacy Policy page.

07 Responsible Gaming

pojok treats responsible gaming as a core principle. We care deeply about the mental and financial wellbeing of our members.

• If you feel that gaming is having a negative impact on your daily life, take a break.
• Through the support team, you can set a temporary lock or limits on your own account.
• Gaming is for entertainment — never think of it as a source of income.
• Set a budget and never play with money you cannot afford to lose.

To learn more about responsible gaming, please visit our Responsible Gaming page.

08 Account Closure and Suspension

8.1 Closure by the User

You may request to close your account at any time via live chat or email. Available balance should be withdrawn before closure.

8.2 Suspension or Closure by pojok

pojok may suspend or close an account without prior notice in the following cases:

• Serious breach of the Terms.
• Fraudulent or deceptive activity.
• Providing a false identity or age.
• Operating multiple accounts.
• Abuse, threats, or disrespectful behavior toward support staff.

If an account is closed due to a breach of the Terms, any remaining balance may be forfeited.

09 Limitation of Liability

pojok strives to ensure uninterrupted service as far as possible. However, pojok is not liable for the following:

• Disruption to games or transactions due to loss of internet connection.
• Server issues on the part of third-party game providers.
• Loss suffered by a user due to unauthorized access (if the user themselves shared their credentials).
• External cyberattacks or unforeseen technical failures.

pojok is not liable in any way for financial losses from gaming. All wagers are placed entirely at the user's own risk.

10 Dispute Resolution and Contact

10.1 Complaints Procedure

If you have a dispute or complaint, please contact our support team first. We will review every complaint fairly.

• 24/7 support is available via live chat.
• Complaints can be sent by email to: [email protected]
• We will respond as quickly as possible after receiving a complaint.

10.2 Final Decision

In any dispute, the decision of pojok's management will be considered final, though it will only be made after a reasonable and fair review.

11 Changes to Terms

pojok reserves the right to update or amend these Terms at any time. Members will be notified of significant changes where possible.

• Continued use of the service after changes have been made will be considered acceptance of the new Terms.
• The date of the latest update will be noted at the top of this page.
• If you do not agree with the amended Terms, you have the right to request closure of your account.

12 Miscellaneous Provisions

12.1 Entire Agreement

These Terms represent the entire agreement between pojok and the user and supersede all previous oral or written understandings.

12.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, it will not affect the validity or enforceability of the remaining provisions.

12.3 Language and Interpretation

These Terms are written in Bengali and will be interpreted according to the understanding of the Bengali language. In cases of ambiguity, the interpretation of pojok's management will apply.